Arthur (Andy) Felts

How Far We’ve Not Come

           I teach a Capstone Seminar in the master of public administration program at the College of Charleston—it is designed to bridge the students’ academic experience with the practitioners’ world. One of the assignments for the seminar is for students to work in teams of three or four on a real policy issue/problem. I ask local governments and nonprofits if they have issues or problems and the students choose from the list I get in response.

            This semester, one group chose to examine and suggest updates for the City of Charleston’s policy addressing how employees will be expected to perform in the event of a disaster. While some employees, for example, those involved in public safety and health are clearly part of an emergency response plan others are not. Disaster or not, the city’s financial operations cannot shut down, public works crews need to be ready to quickly deploy for emergency repairs to critical infrastructure, and an orderly system of public communication needs to fall in place.

            In previous blogs, Dr. John Plodinec and I have hinted at this by suggesting that any recovery plan should factor the critical role that public employees will play. Many employees may be required to work several days straight and then be on-call for an extended period. It is unreasonable for a plan not to acknowledge this and provide assistance to them in meeting family needs. It is unreasonable to expect that an employee will work two or three straight days and not know if their family is safe and secure.

            A good plan for public employees would identify ”tiers,” from those that are deemed critical for the ongoing operations of the government, to those that may not be needed for several days. Employees should know in advance what is expected of them in a disaster, what they can expect in return, and, as best they can, make their own personal plans accordingly.

            As the students did their research, they naturally decided to contact other East coast communities to see what their employee plans were for disasters.

            One community representative, alarmingly, responded they would convene department heads and make a plan if a disaster was imminent. There are two pieces of news here. That is not a plan. Rather it is a plan to plan at what is probably not a very good time. Secondly, and more importantly, they should understand that a disaster is always imminent.

            As if that was not enough to set off alarms in my head, the students reported that many communities said they had no plan at all for use of employees during a disaster. The students said they didn’t feel comfortable in asking them ”why not” since they are, after all, still students.

            If you are reading this, alarm bells should be ringing loudly in your head as well. Governmental response outside emergency management both during a disaster and in the extended recovery period is crucial. Lack of a plan that employees know and understand will likely not only dramatically affect the time needed to recover, but human lives as well.

Warren Edwards

Preparedness and Resilience: Are they the Same?

A couple of weeks ago the US Chamber of Commerce convened an informal meeting of people who are actively involved in community resilience-related activities and initiatives at the local, state and federal levels. This resilience-related work is frequently couched in different terms – the most frequent being public/private partnerships – but all of it can be seen to further the ability of communities to withstand and recover from significant disruptions. The individuals present represented the private sector, research programs, government, trade associations and on-the-ground resilience projects. I was privileged to be invited to attend and participate.

One of the areas of agreement reached by this ad hoc group was that there is a critical need for the nation’s leadership to clearly establish resilience as an important national goal. Several, but not all, of the participants referred to this goal as creating a “culture of preparedness” thereby seeming to equate “preparedness” to “resilience.” In fact, at least one participant went so far as to declare that the idea of resilience was nothing new but was simply preparedness under a new title.

In an earlier Blog (June 27, 2009), I argued that preparedness is the necessary foundation upon which an expanded continuum of emergency management must rest and that one of the results of that expanded continuum (and maybe the most significant one) is resilience. One prepares to prevent, protect, respond and recover and success in executing the results of that preparation is evidenced by the resilience demonstrated during recovery. To me this seems to be different than simply equating preparedness with resilience.

Is this just a distinction without a difference or is it a discussion worth having?

Warren Edwards

An Evolved Disaster Management Paradigm

The traditional emergency management construct (prepare, respond, recover, mitigate) has served the nation well for many years and current Presidential Directives, policy documents, the National Response Framework, NIMS and operational and implementing documents reflect the centrality of this paradigm – we train to it; we exercise it; we fund it — we are prepared to respond. Underlying this paradigm is the inherent assumption that if we are prepared to respond quickly, efficiently, and effectively, recovery will naturally follow. This paradigm is further undergirded by the unspoken belief that responsibilities and efforts to prepare are “pushed” outwards from the emergency manager at the hub to the various “spokes” of the community. Authorities, responsibilities and resources are centralized and hierarchical.

The lessons and changes of the last decade, however, have led us to recognize the need for an expanded and potentially more powerful organizing principle for both the Department of Homeland Security (DHS) and the larger “enterprise.” This expands and adapts the traditional emergency management construct from its emphasis on “preparing to respond” to a new paradigm which emphasizes “preparing to recover” — not just recovering functional power and water supplies, for example, but full recovery of the normal rhythms, functions and capacities of everyday life. This modified paradigm adjusts the mission construct to a more complete continuum — prevention, protection (including mitigation), response and recovery (both short and long-term) — and more properly understands preparedness as a foundational necessity of every phase of the continuum. This paradigm envisions community disaster resilience as the outcome of applying this evolved and expanded continuum. Grounding DHS and the homeland security enterprise in this disaster resilience context will focus resources and actions on the appropriate outcome and provide an effective organizing construct, thus taking the first step toward a revitalized and effective department able to serve its mission and meet citizen expectations.