Arthur (Andy) Felts

Infrastructure and Resilience–Or Lack Thereof?

February 28th, 2011 - Arthur (Andy) Felts  

In this blog, I am pushing the limits of my knowledge—and hope that any kind readers would correct me if I’m wrong.

One of the most resonant statements we have made throughout the entire CARRI experience is that a community’s trajectory before a disaster will likely be exacerbated. Not something hard to understand. A community that has been experiencing an economic boom will likely do better post-disaster, and one that is not, vice-versa. Ditto for crime or housing problems.

So much of our attention on disasters has been focused on physical devastation that I think it is time to put the record straight. We need our water systems, roads, water treatment facilities, public buildings, bridges, to be in the best shape possible to increase community resilience. Out of sight does not mean out of mind.

So, I ask this question: Where are we, as a nation, heading on our infrastructure? When I Google “America’s decaying infrastructure,” I get myriad hits. Am I searching under the wrong street light?

Many years ago I had a wonderful point made to me by a woman working in transportation planning in Kingsport, TN. As we were talking about the need to plan for capital expenditures, she very gently pointed out to me that sometimes the unseen things in our infrastructure are neglected because they are precisely that—unseen.

In the face of that fact, it is easy to see why major stakeholders would favor a new coliseum over repairing a bridge. But if the bridge is necessary to carry people to the new coliseum, is it any less necessary?

I can make my point here quickly. If we as a nation are on a downward trajectory with respect to our infrastructure, then we are slowly becoming less resilient. Facilities that might have survived a natural or manmade event may show their age. Part of the interesting part about participating in CARRI has been how much it has expanded my vision. A viable neighborhood or community that becomes cut off as a result of decaying infrastructure has experienced its own manmade disaster. Only in this case, we have met the enemy, and he is us.

More on this topic to come, including some hard data…

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Surge Capacity Planning in Fair Weather Saves the Day When Skies Darken

February 3rd, 2011 - admin  

In risk management terms, a major snow storm in the Northeast in late December is a high-probability event. The impact of such an event, however, is determined not only by the severity of the storm, but on how well the community is prepared for and responds to the disaster. As an anticipatable event, identifying resources and issuing memoranda of understanding before a snow disaster saves time, confusion, money and lives.

Health professionals speak of “surge capacity” when they are confronted with having to treat more patients than they can routinely handle. Fire departments do as well when they must deal with a massive conflagration. Clearly, the importance of addressing surge capacity should not be limited to fire departments and hospitals.

If a community asks itself the question – what happens if the demands of an event exceed municipal resources; what provisions have been put in place? – that is a first step toward mounting a strong emergency response. An overwhelmed snow removal fleet is no different than a multi-alarm fire or a disaster that brings a surge of patients to a hospital and overwhelms the system.

The old adage, “A stitch in time saves nine,” may be hackneyed, but it does make a point. By asking critical questions and preparing before a disaster means the system is already in place when a disaster hits. Accessing capacity is the first step toward coming up with regionally deployable strategies to mitigate against situations where capacity is exceeded. Though the concept of a “surge capacity fleet” may be new, the key steps needed to undertake such an effort are hardly elusive:

  • Identify independent contractors and others with snow removal equipment
  • Establish a universal agreement process to bring outside contractors into the emergency response equation
  • Identify gaps in the snow removal system, i.e., if the city’s fleet is wholly occupied clearing major arteries, the surge capacity fleet would be assigned to clear other prioritized areas such as emergency vehicle routes,  bus stops and other commuter services, secondary roads, etc. Included in this is the establishment of a system for prioritizing what areas should be cleared in order of importance
  • Establish an incident management system to synchronize existing resources with unified command and traditional emergency management
  • Establish maintenance and logistics support agreements, contingency contracting and volunteer corps. Working out matters such as how private contractors will be paid is much better to establish before the disaster than after when the economic clean-up can be messy.

During an emergency, people want to pitch in and do what they can to make a difference. An organized system to harness those resources can spell the difference between a disaster having a high impact on a community or reducing the impact to something much more manageable.